Below is a list of our Income management/Universal credit/Welfare benefits training courses (click on the course name to request more information).

If a course you are interested in is not listed, please contact us as we’ll be able to provide a tailored course to suit your needs.

Arrears prevention, control and debt recovery

Understanding benefits in a day

The psychology of debt – working effectively with those in or at risk of debt

Practical money skills for tenants

Personal independence payments : what they’re looking for! Incorporating claims and challenges

Agreeing positive repayment plans that work

Universal Credit : customer service enhancement

Universal Credit – driving income collection

Universal Credit : get current! Workshop

Universal Credit : helping tenants navigate the process

Universal Credit – managing the challenges

If you are interested in any of our training, coaching and consultancy services and our Equality and diversity compliance hub, please do get in touch with us for more information, fees and details, we’d be delighted to hear from you.